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FAQ

Requirements for Online Prices

  1. Minimum Order of $50
  2. Credit Card / Bank Transfer Payment

Cash / Cheque On Delivery (Retail Price)

Cash / Cheque Payment (Calculated at Retail Prices) (Same as our Retail Outlet's Selling Price)

Order Status Updates (Email Notifications)

  • Pending - Order not yet processed
  • Processing - Order processed and sent for packing
  • Shipped - You will receive your order today

Delivery Lead Time

Delivered within 5 Working Days (excluding Sat, Sun & Public Holidays)

Delivery Timings

Monday to Friday
Office Hours (9.30am – 6.00pm)

Delivery Charges

  • Up to $100 - $10.70
  • $100 to $200 - $5.35
  • $200 & Above - FREE

Return & Refund

Select Return & Refund Policy to view or click here.

Self-Collection (FREE Delivery)

Collection at Retail Outlets and Head Office (view addresses)

Payment Modes Available

  1. PayPal
  2. Credit Card (Visa, Master, Amex, Discover)
  3. Bank Transfer (DBS, OCBC, UOB)

Forgot Password?

Click Forgot your password? at the Login Page or click here

Change Account Details

Click My Account after Login or click here

Any Other Enquiries?

Email us at enquiry[at]homenoffice[dot]com[dot]sg

 

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